Refund Policy
Neenv Social Welfare Association is instituting a donation refund policy to ensure fair and transparent processing of requests for refund of donations as digital payments are becoming more frequent.
Neenv Social Welfare Association expects that all donors will exercise due care and diligence while making donations. Neenv Social Welfare Association also recognises that a donation may be made erroneously or donors may change their mind.
Neenv Social Welfare Association will examine each request for refund of donation and endeavour to make the refund. Neenv Social Welfare Association may also seek further information / documents and donor must co-operate in this regard.
However, Neenv Social Welfare Association is not obliged to make refunds and may, in its discretion, decline any requests for refund of donations, particularly if a tax exemption certificate has been issued.
- If you would like your donation to Neenv Social Welfare Association to be refunded,
- You must request Neenv Social Welfare Association in writing or by email for a refund and Your request must reach Neenv Social Welfare Association within 7 (seven)days from the date on which you made the donation i.e. the date on which you made the donation online, electronically or through other means.
All decisions of Neenv Social Welfare Association in this regard will be final and binding on the donor.