Cancellation Policy

Cancellation Policy

Neenv Social Welfare Association is not obliged to make refunds and may, in its discretion, decline any requests for refund of donations, particularly if a tax exemption certificate has been issued.

If you would like your donation to Neenv Social Welfare Association to be refunded, you must request Neenv Social Welfare Association in writing or by email for a refund and Your request must reach Neenv Social Welfare Association within 7 days from the date on which you made the donation i.e. the date on which you:

• Made the donation online, electronically or through other means, OR
• Handed over the cheque / demand draft to Neenv Social Welfare Association or someone authorised by Neenv Social Welfare Association for this purpose, OR
• Despatched the cheque / demand draft to Neenv Social Welfare Association by other means.

The written request stating reason for requesting refund must be sent to the address stated below and must contain all the following details pertaining to the donation:

• Date of donation
• Donation amount
• If donation was made through cheque/draft, please provide Cheque/Draft no.
• If donation was made through credit card, please provide Transaction ID

All decisions of Neenv Social Welfare Association in this regard will be final and binding on the donor.